Release Note
Consistent Logo Sizing in Emails
Release date:
Some email clients, particularly Outlook, ignored the configured logo dimensions, so a large uploaded logo could appear at full size at the top of an email. The size cap is now applied at send time to all existing and new templates. No changes are required.
Logo Size
Found under Control Panel → Email Templates.
• Default: logos render at a maximum of 70px high × 130px wide across all emails, including those Tacklit sends on your behalf such as lab request forms and onboarding invitations.
• Account logo size: in Global Settings, two sliders set the maximum height (20–120px) and width (50–240px) for all custom templates that follow the global styles.
• Template logo size: templates that don't follow global styles have their own sliders next to the logo upload.
• The email builder shows the logo at its configured size, so the editor matches what the client receives.
Also Improved
• The template preview in Messages → Broadcast shows the logo at the size the client will see.
• Uploaded template images with spaces or a + in the filename now load correctly in sent emails. Re-upload any affected images in existing templates.
• Wide, banner-style logos are sized by width while keeping their proportions. Increase the width slider for a larger logo, up to 240px.
Good to Know
The sliders apply only to emails built in the Email Template Builder. Fixed system emails always use the 70px × 130px default.









