What's New

Tacklit Product Updates

Our team is hard at work improving your experience and bringing you powerful new tools. Follow our progress here and connect with our Customer Team to learn more about any specific update.

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Care OS

Care OS Pro

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Tacklit 360

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Practitioner

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Operational

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Communications

Reporting

Data

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Report V2: Appointment Snapshot & Page Break

Report V2: Appointment Snapshot & Page Break
Report V2: Appointment Snapshot & Page Break

Three improvements to Report V2 — a new Appointment Snapshot widget, the ability to add and remove page breaks while building a report, and clearer action-bar labels.

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Three improvements to Report V2 — a new Appointment Snapshot widget, the ability to add and remove page breaks while building a report, and clearer action-bar labels.

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Care OS

Clinical

Reporting

Effective Date for Custom Data Fields

Effective Date for Custom Data Fields
Effective Date for Custom Data Fields

Custom Data Field values can now carry an effective date — the date a value actually became true, separate from when it was entered — so reporting reflects when things really changed.

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Custom Data Field values can now carry an effective date — the date a value actually became true, separate from when it was entered — so reporting reflects when things really changed.

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Care OS

Data

Reporting

Admin

Reports V2

Reports V2
Reports V2

Reports V2 brings the same structured template builder you use for Case Notes V2 to reports — build templates, write free-form reports, or keep using your legacy templates exactly as before. Live behind a feature toggle.

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Reports V2 brings the same structured template builder you use for Case Notes V2 to reports — build templates, write free-form reports, or keep using your legacy templates exactly as before. Live behind a feature toggle.

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Care OS

Clinical

Reporting

Super User

Workspace Recovery – Account Deactivated Screen

Workspace Recovery – Account Deactivated Screen
Workspace Recovery – Account Deactivated Screen

Clinicians who belong to multiple workspaces are no longer locked out when one is deactivated — the Account Deactivated screen now lets them switch straight to another active workspace.

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Clinicians who belong to multiple workspaces are no longer locked out when one is deactivated — the Account Deactivated screen now lets them switch straight to another active workspace.

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Care OS

Super User

Security

Referral Expiry Management

Referral Expiry Management
Referral Expiry Management

A complete referral expiry system — configurable expiry rules, at-a-glance status badges, profile alert banners, booking prevention, and daily email alerts for approaching and expired referrals.

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A complete referral expiry system — configurable expiry rules, at-a-glance status badges, profile alert banners, booking prevention, and daily email alerts for approaching and expired referrals.

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Care OS

Operational

Super User

Reminders Control Panel

Reminders Control Panel
Reminders Control Panel

A new Reminders Control Panel puts full control over automated appointment reminders in one place — multiple reminders at different lead times, each by email, SMS or both, with the template you choose, and every reminder logged on the client's timeline.

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A new Reminders Control Panel puts full control over automated appointment reminders in one place — multiple reminders at different lead times, each by email, SMS or both, with the template you choose, and every reminder logged on the client's timeline.

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Care OS

Communications

Operational

Tacklit Mobile for iOS

Tacklit Mobile for iOS
Tacklit Mobile for iOS

Tacklit Mobile is now live on the App Store — our first native iOS app, built for practitioners to run their day from their phone: schedule, client profiles, case notes with AI drafting, telehealth video, and referral scanning.

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Tacklit Mobile is now live on the App Store — our first native iOS app, built for practitioners to run their day from their phone: schedule, client profiles, case notes with AI drafting, telehealth video, and referral scanning.

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Care OS

Practitioner

Clinical

Packages: Funder Budgets & Pooled Draw-down

Packages: Funder Budgets & Pooled Draw-down
Packages: Funder Budgets & Pooled Draw-down

Package dollar budgets now match how funder contracts actually work — with monthly, quarterly or yearly resets, per-funder caps, and the option to pool a funder's budget across clients or allocate it per client.

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Package dollar budgets now match how funder contracts actually work — with monthly, quarterly or yearly resets, per-funder caps, and the option to pool a funder's budget across clients or allocate it per client.

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Care OS

Finance

Super User

Task Automation: Cohort Targeting & Pre-event Scheduling

Task Automation: Cohort Targeting & Pre-event Scheduling
Task Automation: Cohort Targeting & Pre-event Scheduling

The Task Automation rule builder can now scope rules precisely — by clinician, role, tag, package or funder — and schedule tasks before or after an anchored event with configurable cancel and reschedule behaviour.

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The Task Automation rule builder can now scope rules precisely — by clinician, role, tag, package or funder — and schedule tasks before or after an anchored event with configurable cancel and reschedule behaviour.

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Care OS

Operational

Super User

Edit Client Key Contact

Edit Client Key Contact
Edit Client Key Contact

You can now edit a client's key contact directly from their profile, rather than removing and re-adding it.

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You can now edit a client's key contact directly from their profile, rather than removing and re-adding it.

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Care OS

Client Experience

Operational

Workspace AI Settings & AI Personalisation

Workspace AI Settings & AI Personalisation
Workspace AI Settings & AI Personalisation

Shape how Tacklit's AI behaves across your whole workspace, then let each clinician layer their own preferences on top — applied consistently across Case Notes, Letters and Matcher.

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Shape how Tacklit's AI behaves across your whole workspace, then let each clinician layer their own preferences on top — applied consistently across Case Notes, Letters and Matcher.

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Care OS

Super User

Clinical

Invoice Items Grouping

Invoice Items Grouping
Invoice Items Grouping

You can now collapse multiple appointments onto a single invoice line with a quantity, instead of one line per appointment. Useful for clients with regular sessions where you want a clean, summarised invoice instead of ten near-identical lines.

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You can now collapse multiple appointments onto a single invoice line with a quantity, instead of one line per appointment. Useful for clients with regular sessions where you want a clean, summarised invoice instead of ten near-identical lines.

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Finance

Operational

Care OS

Super User

Case Note Safety Nets

Case Note Safety Nets
Case Note Safety Nets

Two new safety nets protect clinical case notes against accidental wipes: a confirm dialog when a save would replace most of a substantial note, a 30-second Undo toast after risky saves, and server-side recovery snapshots that make rollback a single query.

Two new safety nets protect clinical case notes against accidental wipes: a confirm dialog when a save would replace most of a substantial note, a 30-second Undo toast after risky saves, and server-side recovery snapshots that make rollback a single query.

Clinical

Security

Care OS

Practitioner

Invoice Generator: Filter Appointments by Date

Invoice Generator: Filter Appointments by Date
Invoice Generator: Filter Appointments by Date

You can now filter appointments in the Invoice Generator by a preset or custom date range. Helpful when billing for a specific month, period, or funded program window.

You can now filter appointments in the Invoice Generator by a preset or custom date range. Helpful when billing for a specific month, period, or funded program window.

Finance

Operational

Care OS

Permanently Delete Closed Groups

Permanently Delete Closed Groups
Permanently Delete Closed Groups

Admins can now permanently delete a group once it has been closed. Deleted groups disappear from listings and dropdowns everywhere, while existing client memberships and referral history stay intact for audit.

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Admins can now permanently delete a group once it has been closed. Deleted groups disappear from listings and dropdowns everywhere, while existing client memberships and referral history stay intact for audit.

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Admin

Care OS

Operational

Invoice Generator: Select Multiple Groups

Invoice Generator: Select Multiple Groups
Invoice Generator: Select Multiple Groups

You can now bill across multiple groups on a single invoice. Previously each invoice could only be associated with one group, forcing manual reconciliation across separate invoices. An invoice now carries a list of groups, and each line item can be attributed to a specific group within that list.

You can now bill across multiple groups on a single invoice. Previously each invoice could only be associated with one group, forcing manual reconciliation across separate invoices. An invoice now carries a list of groups, and each line item can be attributed to a specific group within that list.

Finance

Operational

Care OS

Episode of Care Dropdowns: Self-Management

Episode of Care Dropdowns: Self-Management
Episode of Care Dropdowns: Self-Management

Superusers can now manage the labels and dropdown values for Type, Reason, and Reason Use fields on Episodes of Care directly from Control Panel. No engineering tickets required to add a new option.

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Superusers can now manage the labels and dropdown values for Type, Reason, and Reason Use fields on Episodes of Care directly from Control Panel. No engineering tickets required to add a new option.

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Care OS Pro

Super User

Care OS

Staff Onboarding Redesign

Staff Onboarding Redesign
Staff Onboarding Redesign

A redesigned flow for adding clinicians and admin staff to your practice. Batch invites, a dedicated Pending tab, the ability to edit pending teammates before they sign up, and one-click resend or cancel actions.

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A redesigned flow for adding clinicians and admin staff to your practice. Batch invites, a dedicated Pending tab, the ability to edit pending teammates before they sign up, and one-click resend or cancel actions.

Read More →

Admin

Super User

Operational

Client Profile Tag Management

Client Profile Tag Management
Client Profile Tag Management

Superusers can now manage the list of client profile tags directly from the Control Panel. Create, rename, reorder, and delete tags with changes propagating consistently across every client record.

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Superusers can now manage the list of client profile tags directly from the Control Panel. Create, rename, reorder, and delete tags with changes propagating consistently across every client record.

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Admin

Super User

Care OS

Add All Appointments to Invoice

Add All Appointments to Invoice
Add All Appointments to Invoice

A new button on the Invoice Generator lets you add every available appointment to an invoice in one click, with a confirmation step to prevent accidents. Makes manual invoicing significantly faster for clients with many unattached sessions.

A new button on the Invoice Generator lets you add every available appointment to an invoice in one click, with a confirmation step to prevent accidents. Makes manual invoicing significantly faster for clients with many unattached sessions.

Finance

Operational

Care OS

Safeguarding Alert Opens the Correct Workspace

Safeguarding Alert Opens the Correct Workspace
Safeguarding Alert Opens the Correct Workspace

Safeguarding alert emails now include an accountId parameter so the link opens the workspace the alert belongs to, not whichever workspace the recipient was last active in. Important for clinicians working across multiple workspaces.

Safeguarding alert emails now include an accountId parameter so the link opens the workspace the alert belongs to, not whichever workspace the recipient was last active in. Important for clinicians working across multiple workspaces.

Security

Clinical

Care OS

Assessment Tags

Assessment Tags
Assessment Tags

Every completed clinical assessment now carries a coloured tag describing its clinical purpose: Baseline, Screening, Assessment, Progress Monitoring, Outcome Measure, Discharge, or Follow-up. Filter the Assessments tab by purpose to quickly identify baselines, track progress, or find outcome measures for funder reporting.

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Every completed clinical assessment now carries a coloured tag describing its clinical purpose: Baseline, Screening, Assessment, Progress Monitoring, Outcome Measure, Discharge, or Follow-up. Filter the Assessments tab by purpose to quickly identify baselines, track progress, or find outcome measures for funder reporting.

Read More →

Clinical

Reporting

Care OS

Practitioner

Test Event for Automation Rules

Test Event for Automation Rules
Test Event for Automation Rules

Admins can now test automation rules before real events happen. Simulate any trigger against a specific client and clinician, then instantly see which rules would fire and which wouldn't, with full condition trace details.

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Admins can now test automation rules before real events happen. Simulate any trigger against a specific client and clinician, then instantly see which rules would fire and which wouldn't, with full condition trace details.

Read More →

Care OS

Operational

Super User

Admin

Client Profile Type Conversion

Client Profile Type Conversion
Client Profile Type Conversion

Clinicians can now convert a client's record type (Child to Young Person, Child to Adult, or Young Person to Adult) directly from the Edit Profile modal. Guardians are automatically moved to Key Contacts, and a banner offers a one-click path when a client turns 18.

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Clinicians can now convert a client's record type (Child to Young Person, Child to Adult, or Young Person to Adult) directly from the Edit Profile modal. Guardians are automatically moved to Key Contacts, and a banner offers a one-click path when a client turns 18.

Read More →

Care OS

Clinical

Practitioner

Admin

Get in touch with our friendly team today.

See what Tacklit could look like for you and your team.

Get in touch with our friendly team today.

See what Tacklit could look like for you and your team.

Get in touch with our friendly team today.

See what Tacklit could look like for you and your team.

Get in touch with our friendly team today.

See what Tacklit could look like for you and your team.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.