Content

Custom Roles

Release date:

Dec 15, 2025

Custom Roles

We've introduced a flexible role-based access system that gives you tighter control over what clinicians can see and do inside the platform. This feature is available to eligible practices.

Custom Roles

  • Create roles with tailored visibility and permissions

  • Choose which modules or submodules should be hidden entirely, or accessible in read-only mode

  • Supported modules include: Client Profile, Control Panel, Invoices, and Forms

  • Permissions can only be reduced (hide modules/submodules or switch to read-only). Expanding permissions beyond the default access is not yet supported

Assign Roles During Clinician Invitation

When inviting a clinician, you can immediately assign any custom role you've created.

Update Roles for Existing Clinicians

Existing clinicians can be switched to a custom role at any time — no need to recreate accounts.

What Clinicians Experience

After logging in, clinicians will only see the modules allowed by their assigned role.

Check out our 'How to' guide here: https://support.tacklit.com/en/articles/13837634-custom-role-types

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

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TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.