Release Note

Letters, Reports, Plans and Case Notes Follow the Episode of Care

Release date:

Documents now respect the episode they belong to, so a report about one period of care no longer pulls in appointments and assessments from another.



Letters and Reports

• Appointment count, first and most recent appointment, sessions cancelled and sessions not attended only count appointments in the document's episode.
• Didn't attend now includes late cancellations and no-shows recorded in Process Appointment. When the practitioner cancels at short notice, it counts as cancelled, not didn't attend.
• Psychometrics, including the first and most recent assessment, only come from the episode.
• Health client data fields show the value recorded during the episode. Profile fields show the latest value.
• The referrer is the referrer on the referral linked to the episode. With no episode, it's the client's latest referral.



Case Notes and Action Plans

• Psychometric links, assessment headings and the Assessment summary only list psychometrics from the note's episode.
• Action plan psychometrics follow the plan's episode.



What You'll Notice

• Psychometric lists open on the document's episode, with a bar saying which episode you're looking at. Click Show all episodes to see every psychometric, with those from other episodes tagged Outside this episode.
• You can still add a psychometric from another episode.
• When you change a document's episode, the lists switch to the new episode.



Who Gets This

Every practice with episodes of care switched on. There's no setting to turn on. Practices without episodes see no change.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.