Release Note

Referral Module - Status Update

Release date:

  1. New referral statuses added, with reasons.

  2. Updated the referral status menu to reflect all statuses that can be selected in a referral.

New status's added:

  • Waiting to close, 

  • Awaiting service, 

  • Triage awaiting info

  • Concluded

Reason Code for 'Accepted', 'Awaiting Service' and 'Closed' are listed below:


Accepted

  • First call

  • Second call

  • Third call


Awaiting Service

  • 1:1

  • Group

  • Webinar


Closed

  • Not enough info 

  • Declined in Triage

  • Service Declined 

  • Un-Contactable

  • DNA

  • Disengaged

  • Completed Support

  • Deceased

  • Other



  1. Enabled attaching funders to referrals without packages. Also, enabled the ability to attach packages to referrals without funders. Importantly, both packages and funders are required to attach to a client.


  1. Added a filter by 'funder' to the referral list.


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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.