Release Note

Book a Repeating Series Under a Client's Package

Release date:

Practices often book a full course of sessions up front to hold rooms and diaries. Package clients had to be booked one appointment at a time, with a separate confirmation email each time. Now the repeat options stay on when you pick a package service.



How It Works

• In the Calendar booking card (or Add New Appointment on the client profile), pick a package service and set Repeat daily, weekly, fortnightly or monthly, with the number of occurrences.
• The whole series is checked against the package first. If the package can't cover every appointment, nothing is booked and the card shows how many fit and the date of the first one that doesn't.
• A series that would run past the package's auto-renew date is refused the same way, with the renewal date shown.
• Repeating bookings are checked against referral expiry on both the first and the last appointment.



Managing the Series

• Update all recurring appointments keeps the package in step for the whole series. Adding or removing the package, or moving the series, updates every later appointment.
• Cancel all recurring appointments gives each cancelled appointment's session or money back to the package.
• Changing the service, package or fee on a money-budget package for the rest of a series is refused. Cancel the remaining appointments and book a new series instead.



What You'll Notice

• One confirmation email and one calendar invite for the whole series. Reminders still go out before each appointment.
• Series confirmation emails read more clearly, for example "repeating weekly, 6 appointments in total, the last on Tuesday 15/12/2026".



Good to Know

• Applies to every brand and region. No setting to switch on.
• Only the Calendar booking card can book a series under a package.
• Text message confirmations are unchanged, and custom invite templates keep working.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

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St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.