Release Note

Shared Letters and Reports Now Look Like the Editor

Release date:

A letter or report opened from the client portal used to look very different from the editor and the PDF. It was drawn as one long page with its own styles, so lines wrapped differently, pages broke in other places, the letterhead moved and a second signature appeared. That's fixed.



What Changed

• Shared letters show on A4 pages that break where the editor's preview does, instead of one long scrolling page.
• The letterhead header and footer show where the editor puts them: on the first page or every page, and the footer on every page or after the letter.
• The signature shows once, the way it was set in the editor. The extra signature underneath is gone.
• Letters without a letterhead show the same header as the editor: the clinician's name, the client's name and the date.
• Free-form reports shared by link now show on the report editor's pages too, with the same letterhead placement. Links in a report open in a new tab.



Also Improved

• Letter PDF: a table's right border is no longer cut off, long words wrap as they do in the editor, and header spacing on letters without a letterhead matches the editor.
• Select Client panel: each card shows the client's preferred name, Tacklit ID and practitioner, and the cards are wider.

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Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

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TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

City Road, London

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2026.