Run your whole residential program on one system.
Beds, medications, groups, clinical notes and aftercare, all against a single client record. Built for residential mental health and AOD services, not adapted from hospital software.
5,000+
clinicians
300,000+
active clients
6x
average ROI
A live digital bed board, finally
What does Tacklit do for a residential service?
Tacklit runs a residential program end to end on one client record: the episode of care for the whole stay, a live bed board across sites, prescribing and medication lists beside the clinical notes, group programs and care protocols with step tracking, digital aftercare for the step-down period, and funder-ready reporting from the data your team is already entering.
✓
One episode of care for the whole stay
✓
Bed inventory, allocation and live occupancy
✓
Prescribing and medication lists on the record
✓
Group sessions and care protocols with step tracking
✓
Digital programs for the step-down period
✓
Live dashboards and funder-ready services reports
Key facts
Built for
Residential mental health and AOD services, including multi-house providers
Blocks usually added
Bed Management, Medical, Protocols, Digital Programs and Activities
How it is priced
Base, the clinical core, is included for everyone. You add only the blocks you need
Regions
Australia, New Zealand and the United Kingdom
Getting started
Talk directly to our founders. No demo script
Why does residential care break the software you inherited?
Residential care is episodic, structured and round-the-clock. Most software is none of those things.
Your bed board is a whiteboard. Admissions live in a spreadsheet, medication charts in one system, clinical notes in another, and the group program timetable is printed and taped to the office wall. When a client moves rooms, steps down, or discharges early, someone has to update four places and hope nothing gets missed.
Handover depends on who remembered to write what, where. Your nurses, clinicians and peer workers are all working with the same clients but not the same information. And when a funder or a family member asks how someone is progressing, pulling the answer together takes hours you don't have.
Six things that change in the first month
Base
One record for the whole stay
Every client holds an episode of care with its own start date, status and sessions. Notes, assessments, consent, documents and correspondence all sit against the same record, visible to nursing, clinical and peer staff with the right access per role. When the stay ends, the episode closes and goes read-only, and re-admission later doesn't mean starting a new file.
Bed Management
A live bed board, finally
A live inventory of every bed across sites, allocation and moves from a single register, placement tracking through each stage of the stay, and an occupancy view that tells you exactly how full the service is. No whiteboard, no morning reconciliation.
Medical
Medications where the care is
Prescribing, an accurate medication list and medical history sit in the same record as clinical notes, so the whole team sees the full picture. eScripts issue straight from the record.
Protocols
Programs that run themselves
Set up group sessions once and track attendance and notes against both the group and each client. Care protocols standardise the pathway for each stream, with step tracking that shows exactly where every client is in their program and a compliance view for where care is drifting from protocol.
Digital Programs
Aftercare that doesn't drop off a cliff
Assign digital programs and activities for the step-down period, released at the right pace, with progress tracking that shows who's engaged and who needs a call.
Analytics
Reporting without the scramble
Live dashboards and funder-ready services reports come straight from the data your team is already entering. No end-of-quarter spreadsheet heroics.
Is this your service?
Tick everything that sounds like your service. We'll show you what changes.
Inside the product
Built for mental health, block by block
Every workflow is shaped around how mental health care actually works, and residential care is one of the few settings where the whole multidisciplinary picture matters every single day.
Base, the clinical core, is included for everyone. You add only the blocks a residential service needs: Bed Management, Medical, Protocols, Digital Programs. And we work alongside you until it's working.
6x
average customer ROI
Included
Base clinical core
Residential rehab software: common questions
Can peer workers and nurses use the same system as clinicians?
Yes. Role-based access means each role sees what it needs and nothing more, and peer workers get note formats designed for their role rather than a clinical template.
We run multiple houses. Can we see across all of them?
Yes. Bed inventory and occupancy work across sites, and connected workspaces let you run several teams or locations under one organisation.
What happens to the record when a client discharges?
The episode closes with an end date and goes read-only, with admin-only re-open. History is retained, and if the client returns, a new episode starts against the same record.
Tell us how your houses actually run
Talk directly to our founders — no demo script. We'll show you exactly how a residential service runs on Tacklit.
Start a conversation
