Same platform. Configured for how you actually work.
Residential rehab, community care, private practice, virtual clinics, youth programs, forensic work, NGOs, psychiatry. Eight ways mental health care gets delivered, one operating system underneath. Pick the service closest to yours and see what changes.
Find your service
Start a conversation
5,000+
clinicians
300,000+
active clients
6x
average ROI
Manage all your service needs. One client record on our modular platform.
How can one platform suit services this different?
Because the differences live in configuration, not in code. Every service gets the same Base: client records, scheduling, clinical notes, assessments and reporting. On top of that you add only the blocks you need — billing, AI, comms, client portal — and configure the parts that differ: your intake questions, your consent rules, your note templates, your funder reports, who can see which record. A rehab and a private practice run the same system with very different settings.
✓
Base covers the clinical core for every service type
✓
Blocks are optional, so you pay for what you use
✓
Forms, templates and consent rules configure per workspace
✓
Access control matches who should see which record
✓
Reporting shapes to your funders, not to a generic dashboard
✓
Multi-service organisations run several models side by side
Key facts
Built for
Mental health and behavioural care, from solo practitioners to organisations with hundreds of clinicians
Always included
Base: records, scheduling, notes, assessments, reporting
Optional blocks
Billing, AI, Comms, Client Portal
Regions
Australia, UK and New Zealand, with local billing and claiming rules
Getting started
Talk directly to our founders. No demo script
Which service are you running?
Each page is written for the people who'd actually use it — what breaks today, what changes, and what it costs to find out.
Beds, medications, group programs, clinical notes and aftercare against a single client record instead of a whiteboard and four spreadsheets.
Written for
Clinical directors, nurse unit managers, program leads
Blocks usually added
Billing, AI, Comms
Referrals in, waitlists visible, multidisciplinary teams working the same record, and funder reporting that comes out of delivery rather than a month of collation.
Written for
Service managers, program managers, data and reporting leads
Blocks usually added
AI, Comms, Client Portal
Booking, notes, telehealth, Medicare claiming and payments in one login, with AI drafting the note so the admin stops landing after hours.
Written for
Solo psychologists, group practice owners, practice managers
Blocks usually added
Billing, AI, Comms, Client Portal
A branded digital front door: online intake, client matching, telehealth, payments and an app that looks like yours rather than ours.
Written for
Founders, heads of product, clinical leads in digital-first services
Blocks usually added
Billing, AI, Comms, Client Portal
Cohorts and programs, guardian consent handled properly, session records non-clinical mentors can actually keep, and outcomes you can show a funder.
Written for
Program managers, youth workers, impact and grants leads
Blocks usually added
Comms, Client Portal
Tightly controlled access, a full audit trail, records and reports that stand up to scrutiny, and billing to courts, insurers and corrections.
Written for
Practice principals, forensic psychologists, legal and compliance
Blocks usually added
Billing, AI
One system for referrals, delivery, volunteers and the impact reporting that keeps you funded, priced so you pay for what you use.
Written for
CEOs, operations managers, funding and grants teams
Blocks usually added
Comms, Client Portal
Prescribing, correspondence, referral triage and billing in the same record as the care, so the letter and the script never live in another system.
Written for
Psychiatrists, medical directors, practice managers
Blocks usually added
Billing, AI, Comms
What stays the same, whatever you run
Base is included for everyone. The blocks below are where service types diverge.
Base
The clinical core
One client record with full history, real-time scheduling, clinical notes with templates and audit trail, validated assessments scored and trended, and reporting on top of all of it. Every service type starts here.
Billing
However you get paid
Medicare and DVA claiming with no per-claim fee, third-party and funder invoicing, client payments online or at the desk, packages, and a push to Xero. Private, insurer, government and grant funding side by side.
AI
The typing, not the thinking
Referral processing, an AI scribe that drafts the note from the session, and correspondence drafted from the record. Clinicians review and approve everything. You stay the author.
Comms
Fewer empty chairs
Appointment reminders, automatic slot offers when a cancellation lands, and secure messaging between clients and their care team.
Client Portal
A front door you control
Online referral and registration, consent and forms completed before session one, assessments scored on arrival, and a client-facing app you can skin as your own brand.
Tacklit 360
When you get big
For teams past 50 clinicians: single sign-on, supervision workflows, tighter access control and the reporting depth that multi-site, multi-funder organisations need.
None of them quite fits?
Most services are a blend. Start from the page closest to the problem you feel most.
Clients sleep on site and the day is beds, medications and groups
Start with
A funder pays for the work and wants evidence it happened
Start with
Most of your admin is booking, claiming and writing notes at night
Start with
Clients find you online and are never in the same room as you
Start with
The people delivering support are not registered clinicians
Start with
Someone outside the therapeutic relationship reads the report
Start with
Still not it?
Withdrawal units, therapeutic communities, university wellbeing teams, EAP providers, headspace-style hubs. Tell us how your service runs and we'll tell you honestly whether we fit.
Start a conversation
Inside the product
Built for mental health, not adapted to it
Generic practice software gets bent into shape for mental health work. Tacklit was built for it: every workflow, billing rule and assessment assumes the way mental health care actually runs, across the whole spread of services that deliver it. No bolt-ons, no workarounds.
Which is why one platform can sit under a 200-bed residential program and a solo psychologist's practice without either feeling like a compromise.
6x
average customer ROI
16
module components that can be configured
Choosing a system: common questions
We run several services under one organisation. One workspace or many?
Either. Services that share clients and clinicians usually sit in one workspace with different intake, note templates and access rules. Where governance or funding demands separation, they run as separate workspaces and roll up in reporting.
Do I pay more because my service is unusual?
No. Pricing follows the blocks you switch on and the seats you use, not how complicated your model is. Configuration is part of onboarding, not a custom build.
What if we outgrow the service type we start on?
Nothing gets rebuilt. Practices that add a virtual arm, a funded program or a second site change configuration and add blocks. Past roughly 50 clinicians, Tacklit 360 adds the enterprise controls.
How long does it take to get running?
It depends on how much of your current mess needs migrating, which is exactly what the first conversation is for. You'll get an honest answer rather than a sales timeline.
Tell us how your service actually runs
Talk directly to our founders. No demo script.
Start a conversation
Powering proactive, personalised, outcome-driven mental health care
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