The clinic is the platform. Make it a good one.
Telehealth, booking, intake, matching and payments in one system. Built for digital-first mental health services where the client experience is the product.
5,000+
clinicians
300,000+
active clients
6x
average ROI
Video, transcription and notes all in one screen
What does Tacklit do for a virtual clinic?
Tacklit is the whole stack a digital-first service otherwise stitches together: secure telehealth with the notes beside the call, a branded client portal where clients register, book, complete forms and message, an AI matcher that suggests the best-fit clinician for intake to confirm, a real-time calendar across every clinician with Google and Outlook sync, online payments and recurring invoicing, and live dashboards with a data pipeline for your own analysts.
✓
Telehealth inside the platform, consent on the record
✓
A branded portal and a booking flow built around your service
✓
AI client–clinician matching; your team decides
✓
Calendar sync and connected workspaces for scale
✓
Online payments, recurring invoicing and packages
✓
Auto-scored measures, dashboards and a data pipeline
Key facts
Built for
Digital-first and telehealth-only mental health services, single brand or multi-brand
Blocks usually added
Client Portal, AI, Billing, Connectors, Advanced
Note on telehealth
Secure video runs inside the platform; video usage is billed per minute
In use at
Digital-first services including Fresh Minds and Emyria
Getting started
Talk directly to our founders. No demo script
What happens when your software is the service?
Every seam in that stack is a seam your clients feel.
When your clinic is virtual, your software isn't supporting the service. It is the service. And right now it's probably a stack: a video tool, a booking widget, a forms product, a payment gateway and a clinical record, stitched together with automations that break quietly and integrations you maintain yourself.
A booking flow that doesn't match your service. Forms that arrive from a different sender. A video link in one email and an invoice in another. Meanwhile you're trying to scale a clinician workforce across regions and time zones, and matching clients to the right clinician by eye.
One platform instead of six subscriptions
Base
Video where the record is
Secure telehealth runs inside the platform, with the clinical notes beside the call. Consent is captured digitally against the record before care starts. No third-party video subscription, no copy-pasting links.
Client Portal
A front door that's actually yours
A branded client portal where clients register, book, complete forms, message and see their appointments. The booking flow is built around your service, not a generic form, so triage questions, service selection and intake all happen in one continuous experience.
AI
The right clinician, first time
The AI client–clinician matcher suggests the best-fit clinician for each new client, drawing on what your service configures as fit. Your team keeps the decision. And when a slot opens late, the rescheduler fills it from the waitlist automatically.
Connectors
Advanced
Scale without the spreadsheet
A real-time calendar across every clinician, two-way Google and Outlook sync so personal commitments show as busy, and team management with the right access per role. Connected workspaces handle multiple teams or brands under one organisation.
Billing
Money on autopilot
Online payments, scheduled and recurring invoicing, prepaid packages tracked automatically, and everything pushed to your accounting software.
Analytics
Measure like a digital service
Validated assessments auto-scored and trended across care, live dashboards, and a data pipeline to your warehouse when your own analysts want to go deeper.
Is this your service?
Tick everything that sounds like your service. We'll show you what changes.
Inside the product
Experience and unit economics, at the same time
A virtual clinic competes on experience and unit economics. One platform instead of six subscriptions improves both. Tacklit is purpose-built for mental health, with AI through its foundations and the clinician always in control.
Digital-first services like Fresh Minds and Emyria run on it.
6x
average customer ROI
One
platform, not six tools
Virtual clinic software: common questions
Can we customise the booking and intake flow?
Yes. The booking flow, registration, forms, validation rules and branding are configured per workspace. Your service, your flow.
We operate across states and regions. Does that work?
Yes. Calendars, telehealth and records are location-independent, and connected workspaces let you structure multiple teams under one organisation with the permissions each needs.
How does the client–clinician matching work?
It suggests, your team decides. The matcher proposes the best-fit clinician for each new client; intake keeps the final call, always.
Tell us where your stack is leaking
Talk directly to our founders — no demo script. We'll show you exactly how a virtual clinic runs on Tacklit.
Start a conversation
