Cases for Technology & AI Deployment in Mental Health Services
The mental health sector is grappling with an unprecedented crisis. Demand for services is very high and growing rapidly, far outpacing our collective capacity to provide the necessary care.
One in five Australians experiences a mental health incident every year, with the figure rising to two in five for individuals aged sixteen to twenty four1. In the UK, it is one in four2, and demand has grown by one hundred and fifty percent in just the last two years3.
A significant workforce shortage is exacerbating the issue, with Australia currently meeting only thirty five percent of its psychology workforce target4 and virtually all psychiatrists believing the workforce crisis directly impacts patient care5. In England, two million people are currently on waitlists for mental health services, while nineteen percent of all mental health job openings remain unfilled2.
This gap between demand and available resources presents a critical challenge that must be addressed urgently. While scaling the workforce is an obvious part of the answer, technology and AI have a critical role to play in amplifying access and quality of care.
Platform Capability
Tacklit is an end-to-end operating system for the delivery of mental and behavioural health care.
It streamlines the clinical, psychosocial, operational and financial aspects of care delivery, so that client experience is improved, and care-givers can focus on what they do best.
The platform can be adopted on an end-to-end basis, or individual modules can be used to resolve capability gaps within an existing technology ecosystem.

Chris Griffiths
CEO
Chris is an experienced digital, technology and AI senior leader and has successfully delivered on multiple global technology initiatives in the health, education, employment, travel and finance industries. He was Chief Product Officer at the True Digital Group and International Product and AI Director at SEEK.

Michelle Griffiths
Customer Success
Michelle has built a career leading critical technology and engineering projects at IRESS, DONG and SRK Consulting. She and her team partner deeply with our customers in implementation and support to ensure our customer achieve their digital transformation goals.

Rich-Mike Jones
Lived Experience
Rich was an elite athlete and successful sport entrepreneur. He provides Tacklit with lived experience leadership since our inception, and is also responsible for the UK market.

Kent Teo
Engineering & Data
Kent has extensive experience in leading technology delivery teams. For SEEK and Air Asia he was responsible for web and applications that supported millions of users, processing billions of data points securely.

Isar Mazer
Board Chair
Isar was MD at SEEK, APAC’s largest online employment and education company. He is currently Chair of EstimateOne, former Chair of AECC, and former Director of many purpose oriented tech companies such as Go1, Zhaopin, OES and Sidekicker. Isar was formerly a BCG consultant, and has an MBA from INSEAD in France.

Jacinta Pollard
Board Director
Jacinta is a psychologist and founder and CEO of Caraniche, a large mental and behavioural health company in Melbourne. She led service delivery in community and correctional settings for over 20 years, with a recent focus on harnessing technology to improve access and outcomes. Jacinta is a Fellow of the Australian Psychological Society and the Cranlana Centre for Ethical Leadership, and is Chair of the EAPAA Ethics Committee

Arthur Papakotsias
Senior Advisor
Arthur was CEO of Neami National for 27 years, growing it into one of the largest mental health organisations in Australia. He was also CEO of Youth Focus. Arthur originally trained as a Psychiatric Nurse. He was Chair of Housing Choices Australia, and Director of Mental Health Australia and peak bodies in NSW, Victoria and WA.
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References
1 Australian Bureau of Statistics: National Study of Health and Wellbeing 2022
2 Mind UK: The Big Mental Health Report 2024
3 NHS: Mental Health Bulletin Annual Report 2023-2024
4 Australian Psychological Society: Media Release 10 July 2024
5 Royal Australia and New Zealand College of Psychiatrists: Media Release 12 February 2024