Care OS
Bring your clinical, operational and financial data together in one modern, secure end-to-end platform
Customisable Electronic Medical Record
Collect and manage all the data important to your service in one secure EMR. Securely stored and backed up to meet GDPR and Privacy Act Standards.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Automated. Fast. Accurate.
Psychometrics
Fast to administer. Auto-scored with results ready instantly.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Minimise your whitespace
Intelligent Scheduling
Complete control over access to your service. Make it easy for staff to maximise their time, easy for admin to coordinate and easy for clients to self manage their appointments.
“The members of our team who have Tacklit have effectively learnt the program within a few days of creating an account, which speaks to the user friendly interface. ”
Anne Maree
Caraniche
Virtual care simplified
Fully integrated telehealth
Utilise our Twilio powered video calling capability for your telehealth sessions. Secure links integrated directly to your schedule make joining a call a breeze.
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Manage your intake process
Referral and Waitlist Management
Set up your inbound referral flow. Allow first and third person referrals. Create waitlist profiles that you can triage and prioritise.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Reports and Advanced Analytics
Powerful, self-serve clinical and operational analytics to help you understand what is happening across your service.Create custom data feeds to flow into 3rd party reporting tools like Microsoft Power BI.
Save Time. Do more.
Everything you need to run a high quality healthcare service.
16+
16+
590%
590%
Hours a month saved by each staff member
Give your team time to focus on care and not paperwork. Delight your clinical staff with simple, powerful tools.
Hours a month saved by each staff member
Give your team time to focus on care and not paperwork. Delight your clinical staff with simple, powerful tools.
Return on investment
Our customers have reported an average of 6X ROI through the value delivered by Tacklit.
Return on investment
Our customers have reported an average of 6X ROI through the value delivered by Tacklit.
Organise your revenue operations
Billing
Manage your invoices with ease. Collect payment from patients or 3rd party funders. Finance reports at your fingertips. Run claims and collections at scale.
Invoicing automated
Set up your finance workflow to trigger invoices upon booking, or service delivery. Control who gets what when. Invoice individuals or create groups to bill larger contracts.
Template invoices for different funders / billing types
Monitor payments, see who needs follow up.
Offer in-person, online or transfer payment options.
Painless payment and claims
Simple and elegant checkout experience for clients. Support both pre and post pay settings. Submit claims to Medicare and DVA directly with all the right data.
Fast, secure online checkout for out of pocket charges.
Store card details to charge later.
Pre-populate your claims data to save time.
Connect to your finance systems
Connect Tacklit to leading accountancy software like Xero and QuickBooks. Real time data flows mean your finance team will have all the information they need.
Map the specific data fields you need.
Streamline your finance management process.
Connect the tools you already use with 100+ integrations
Frequently Asked Questions
Everything you need to know about Tacklit Care OS
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Integrations
Connect Tacklit to other mission critical apps
Connect your tools, connect your teams. Your team’s favourite tools are just a click away.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
+ more
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Partnering with leading healthcare providers
Working across primary care, community care and specialised health program providers
