Care OS

Bring your clinical, operational and financial data together in one modern, secure end-to-end platform

Easily manage all your client data in one secure place
Easily manage all your client data in one secure place
Easily manage all your client data in one secure place
Easily manage all your client data in one secure place

Customisable Electronic Medical Record

Collect and manage all the data important to your service in one secure EMR. Securely stored and backed up to meet GDPR and Privacy Act Standards.

Rich client profile

Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.

Custom data fields

Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.

Manage Referrals and Episodes

Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.

Connect your forms directly

Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.

Clinical note templating

Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.

Encrypted and Backed Up

Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.

Automated. Fast. Accurate.

Psychometrics

Fast to administer. Auto-scored with results ready instantly.

Send or facilitate

Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.

Large library of common and condition specific measures

Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.

Auto-scored to save time

Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.

Set up automated collection

Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.

Minimise your whitespace

Minimise your whitespace

Minimise your whitespace

Minimise your whitespace

Intelligent Scheduling

Complete control over access to your service. Make it easy for staff to maximise their time, easy for admin to coordinate and easy for clients to self manage their appointments.

See everything in one place
Whatever the size of your team, Tacklit ensures you can see all diaries on one screen. Set colour highlights to see what’s what at a glance.
Granular scheduling controls
Precisely set times, cancellation rules, rescheduling rules, delivery modes and more. Embed telehealth details or manage physical room allocation with ease.
Empower clients and reduce admin burden
Make first time booking a breeze. Configure logic that allows clients to request or reschedule online. Take payment or trigger invoices automatically pre or post appointment. Run one-one or group sessions for multiple clients.
See everything in one place
Whatever the size of your team, Tacklit ensures you can see all diaries on one screen. Set colour highlights to see what’s what at a glance.
Granular scheduling controls
Precisely set times, cancellation rules, rescheduling rules, delivery modes and more. Embed telehealth details or manage physical room allocation with ease.
Empower clients and reduce admin burden
Make first time booking a breeze. Configure logic that allows clients to request or reschedule online. Take payment or trigger invoices automatically pre or post appointment. Run one-one or group sessions for multiple clients.
See everything in one place
Whatever the size of your team, Tacklit ensures you can see all diaries on one screen. Set colour highlights to see what’s what at a glance.
Granular scheduling controls
Precisely set times, cancellation rules, rescheduling rules, delivery modes and more. Embed telehealth details or manage physical room allocation with ease.
Empower clients and reduce admin burden
Make first time booking a breeze. Configure logic that allows clients to request or reschedule online. Take payment or trigger invoices automatically pre or post appointment. Run one-one or group sessions for multiple clients.
See everything in one place
Whatever the size of your team, Tacklit ensures you can see all diaries on one screen. Set colour highlights to see what’s what at a glance.
Granular scheduling controls
Precisely set times, cancellation rules, rescheduling rules, delivery modes and more. Embed telehealth details or manage physical room allocation with ease.
Empower clients and reduce admin burden
Make first time booking a breeze. Configure logic that allows clients to request or reschedule online. Take payment or trigger invoices automatically pre or post appointment. Run one-one or group sessions for multiple clients.

“The members of our team who have Tacklit have effectively learnt the program within a few days of creating an account, which speaks to the user friendly interface. ”

Caraniche

Anne Maree

Caraniche

Virtual care simplified

Fully integrated telehealth

Utilise our Twilio powered video calling capability for your telehealth sessions. Secure links integrated directly to your schedule make joining a call a breeze.

Secure one-one & group calls

Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).

Control your setup

Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.

Share screens

Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.

Get call attendance analytics

Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.

Manage your intake process

Manage your intake process

Manage your intake process

Manage your intake process

Referral and Waitlist Management

Set up your inbound referral flow. Allow first and third person referrals. Create waitlist profiles that you can triage and prioritise.

See all inbound referrals
See all inbound referrals

Request extra details

After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.

Allocate clients to right workflow

Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.

Manage and report on your demand

See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail

Know what is happening. Share relevant insights

Reports and Advanced Analytics

Powerful, self-serve clinical and operational analytics to help you understand what is happening across your service.Create custom data feeds to flow into 3rd party reporting tools like Microsoft Power BI.

Save Time. Do more.

Everything you need to run a high quality healthcare service.

16+

590%

Hours a month saved by each staff member

Give your team time to focus on care and not paperwork. Delight your clinical staff with simple, powerful tools.

Return on investment

Our customers have reported an average of 6X ROI through the value delivered by Tacklit.

Organise your revenue operations

Organise your revenue operations

Organise your revenue operations

Organise your revenue operations

Billing

Manage your invoices with ease. Collect payment from patients or 3rd party funders. Finance reports at your fingertips. Run claims and collections at scale.

Invoicing automated

Set up your finance workflow to trigger invoices upon booking, or service delivery. Control who gets what when. Invoice individuals or create groups to bill larger contracts.

Template invoices for different funders / billing types

Monitor payments, see who needs follow up.

Offer in-person, online or transfer payment options.

Painless payment and claims

Simple and elegant checkout experience for clients. Support both pre and post pay settings. Submit claims to Medicare and DVA directly with all the right data.

Fast, secure online checkout for out of pocket charges.

Store card details to charge later.

Pre-populate your claims data to save time.

Connect to your finance systems

Connect Tacklit to leading accountancy software like Xero and QuickBooks. Real time data flows mean your finance team will have all the information they need.

Map the specific data fields you need.

Streamline your finance management process.

Connect the tools you already use with 100+ integrations

Frequently Asked Questions

Everything you need to know about Tacklit Care OS

Who owns my data?

You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.

Can I move data from my old system?

Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.

Can I push data to other systems?

Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.

Can I migrate my forms or templates?

Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.

How does a Care OS subscription work?

We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.

Can I customise my analytics?

Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Integrations

Integrations

Integrations

Integrations

Connect Tacklit to other mission critical apps

Connect your tools, connect your teams. Your team’s favourite tools are just a click away.

Google integration

Work faster and smarter by integrating directly with Google Calendar, right in the app.

Apple integration

Work faster and smarter by integrating directly with iCalendar, right in the app.

Microsoft integration

Work faster and smarter by integrating directly with Exchange Calendar Drive, right in the app.

Stripe integration

To secure checkout to allow clients to pay on booking or via invoice.

Xero integration

To automate invoicing, payment and appointment reconciliation.

Quickbooks integration

To automate all your accounting and finance data in one place.

Medicare

Run BulkBill, Rebate and DVA claims directly from Tacklit with ease

MS Power BI

Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools

+ more

Marketing Automation

Connect your client profile information and events to your marketing platform to improve your client engagement efforts

Partnering with leading healthcare providers

Working across primary care, community care and specialised health program providers

Extend our platform

Use our APIs to integrate with your existing technical applications. Let our talented engineering team extend your capacity and capability to deliver exactly what you need.

RESTful APIs

Trigger functions powered by Tacklit from your existing applications or EHR system. Push and pull data as and when you need it.

Bolt-on Modules

Extend your capability by using Engage or Amplify on top of your existing stack. Create new experiences without painful re-platforming

Pricing

We have flexible pricing options so we can align our fees to how your service works,

Get just what you need, nothing you don't.

Tacklit Care OS

Unlimited OR Cost Per Consult

from

$39

per seat per month

Run your service efficiently and effectively

Intelligent Scheduling

Referral and Waitlist Management

Rich, customised client profiles

Powerful automation and permission controls

Add on Billing modules for full finance controls

Tacklit Engage

$599

from

per service per month (for up to 500 active clients)

Bring your service online with a powerful digital experience

Digital front door SEO optimised

Client matching and discovery tools

Custom branded patient portal

Digital content and programs

Secure hosting on custom domain

Tacklit Care OS

Unlimited OR Cost Per Consult

from

$39

per seat per month

Run your service efficiently and effectively

Intelligent Scheduling

Referral and Waitlist Management

Rich, customised client profiles

Powerful automation and permission controls

Add on Billing modules for full finance controls

Tacklit Engage

from

$599

p/mo

Bring your service online with a modern digital experience

Digital front door SEO optimised

Client matching and discovery tools

Custom branded patient portal

Digital content and programs

Secure hosting on custom domain

Tacklit Care OS

Unlimited OR Cost Per Consult

from

$39

per seat per month

Run your service efficiently and effectively

Intelligent Scheduling

Referral and Waitlist Management

Rich, customised client profiles

Powerful automation and permission controls

Add on Billing modules for full finance controls

Tacklit Engage

from

$599

p/mo

Bring your service online with a modern digital experience

Digital front door SEO optimised

Client matching and discovery tools

Custom branded patient portal

Digital content and programs

Secure hosting on custom domain

Tacklit Care OS

Unlimited OR Cost Per Consult

from

$39

per seat per month

Run your service efficiently and effectively

Intelligent Scheduling

Referral and Waitlist Management

Rich, customised client profiles

Powerful automation and permission controls

Add on Billing modules for full finance controls

Tacklit Engage

from

$599

p/mo

Bring your service online with a modern digital experience

Digital front door SEO optimised

Client matching and discovery tools

Custom branded patient portal

Digital content and programs

Secure hosting on custom domain

Get in touch with our friendly team today.

Discover Tacklit and amplify the impact of your service

Get in touch with our friendly team today.

Discover Tacklit and amplify the impact of your service

Get in touch with our friendly team today.

Discover Tacklit and amplify the impact of your service

Get in touch with our friendly team today.

Discover Tacklit and amplify the impact of your service

Powering proactive, personalised, outcome-driven health care

Australia

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

United Kingdom

St Johns Court, Chester

Follow our socials

Partnering with

Powered by Tacklit.

Powering proactive, personalised, outcome-driven health care

Australia

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

United Kingdom

St Johns Court, Chester

Follow our socials

Partnering with

Powered by Tacklit.

Powering proactive, personalised, outcome-driven health care

Australia

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

United Kingdom

St Johns Court, Chester

Follow our socials

Partnering with

Powered by Tacklit.

Powering proactive, personalised, outcome-driven health care

Australia

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

United Kingdom

St Johns Court, Chester

Follow our socials

Partnering with

Powered by Tacklit.