Referrals made easy
Referral Management
Tacklit transforms referral management with seamless integration, automated workflows, and robust analytics. Experience improved communication, reduced administrative burdens, and enhanced patient care with our cutting-edge mental health software solution.

Streamline your referral process
Tacklit eliminates duplicate files and manual errors, freeing up time for quality care. Track progress, add referral notes, easily see where details match existing client files.

Custom forms and workflows
Tacklit’s referral management offers customisable workflows for your service. Set up specific flows based on referrer type. Build referrer address book to save needing repeat information. Detailed analytics provide clear insights on referral flow.

Easier for your team and referrers
Simple, fast submission forms for referrers. Designate funder and packages of care. Customise your data collected so you have all right information upfront

Referral Management
Referral Management: The Problems We Solve
Referral management within mental health practice management refers to the systematic coordination of patient referrals between healthcare professionals. It’s not merely about transferring patient information—it’s about creating an interconnected network that facilitates timely, effective, and secure transitions in care. At Tacklit, we define referral management as a critical function that streamlines communication between gps, case manager, therapists, psychiatrists, and other mental health providers.
Many practices struggle with fragmented systems where referrals are lost in emails, spreadsheets, or mismanaged paper files. This disjointed approach often leads to delayed care, miscommunication, and ultimately, patient dissatisfaction.
Tacklit addresses these issues by providing a centralized hub that consolidates referral data into one accessible, secure platform. Our solution reduces the risk of administrative errors and ensures that every referral is tracked from initial inquiry to final consultation.
The challenges in managing referrals also include poor interconnectivity between different mental health software systems and inefficient tracking methods. Practices often find themselves overwhelmed by manual processes that not only waste time but also hinder the growth of their network. Tacklit’s integrated referral management module automates these processes, ensuring consistent follow-ups, timely notifications, and real-time updates across all connected systems.
Never miss the data you need
When a referral is made, Tacklit automatically logs the details and triggers an alert to the appropriate team members. This automation eliminates manual data entry and reduces the risk of errors. With our customisable workflows, you can design referral paths that suit your unique practice needs—ensuring each patient receives the right care at the right time.
Detailed dashboards that provide real-time analytics and reporting
Monitor referral sources, turnaround times, and patient outcomes to continually refine your processes.
Intuitive interface allows you to easily navigate between referrals, patient records, and communications


Control funder & packages
By setting up your referral data set you can specify the information and business rules to fit your service.
Determine fields you want to collect via custom form or API
Designate funder and packages, allowing for settings for referrals to not proceed with missing information
Report on this data fields easily with our prebuilt referral report
The Tacklit Referral Advantage
Tacklit transforms referral management with seamless integration, automated workflows, and robust analytics. Experience improved communication, reduced administrative burdens, and enhanced patient care with our cutting-edge mental health software solution.










