Telehealth
Offers an all-in-one platform that seamlessly integrates virtual care features into your practice. With a secure waitroom, self-serve troubleshooting, and intuitive entry and exit forms, our platform ensures that every remote appointment is smooth and professional.
What We Mean by Telehealth & The Problems We Solve
Telehealth in mental health practice management is a comprehensive virtual care system that replicates - and often enhances - the in-person experience. At Tacklit, telehealth encompasses a suite of features designed to address common challenges in remote care delivery. A secure digital waitroom provides clients with a welcoming, organised space prior to their session, mitigating confusion and delays. Self-serve troubleshooting and an optional in session Help button allow patients and staff to flag where extra help could be needed.
Traditional telehealth setups often lack integration, resulting in fragmented care and increased admin burdens. Screen sharing, integrated directly within the platform, facilitates collaborative work during sessions, such as reviewing treatment plans or educational materials. Furthermore, recording options enable secure archival of sessions for compliance and quality control, provided with transparent entry and exit forms that ensure informed consent.
By addressing these pain points, Tacklit’s Telehealth solution streamlines virtual care delivery and enhances patient outcomes. It eliminates the technical frustrations that can lead to appointment disruptions, bridges communication gaps between providers and clients, and ensures that every digital encounter is as engaging and effective as an in-person meeting. This unified approach not only boosts operational efficiency but also elevates the standard of care - ensuring that every client enjoys a seamless, secure, and supportive virtual care experience.
Streamlined session entry and feedback collection
Automated custom entry forms allow you to collect the right information, while exit forms capture feedback and session outcomes. These tools ensure compliance, improve service quality, and enhance overall client engagement.
Session Monitoring and Support
Self-serve test calls and connection walkthroughs make connecting easy. Optional Help button for clients and/or staff allow users to flag problems and allow you to respond. Using our session monitor your operations team now see, at scale, what virtual rooms are in action and react should there be DNAs or issues flagged.
Integrated tools for secure and interactive sessions
Screen sharing enables real-time collaboration, while secure session recording ensures compliance with consent safeguards. Full EMR integration keeps all interactions documented efficiently.
The Tacklit Telehealth Advantage
Experience seamless virtual care with a secure waitroom, self-serve troubleshooting, integrated telephony, screen sharing, recording, and smart entry/exit forms—all designed to streamline your digital appointments and enhance client outcomes.
