Content

Client Profile New Header

Release date:

Feb 18, 2025

This enhanced feature is designed to boost your efficiency by consolidating all essential client information and functions in one easy-to-navigate location. Whether you’re scheduling appointments, processing payments, or coordinating care, everything you need is now at your fingertips—improving both your workflow and overall user experience.

Use this guide as a reference to explore all the new functionalities and to maximize the benefits of the streamlined client management experience. Enjoy the improved efficiency and simplified navigation in your daily tasks!

How does this work:

Check out our short video here or read on below:

Enhanced Client Header:

  • Located at the top of each client file, the new header provides a comprehensive view of essential data such as demographics, date of birth, profile type and status, profile tags, and contact details.

Quick Access to Critical Information:

  • Now, you can easily view emergency contacts, credit card details, and Medicare information (for our Australian users) without navigating through multiple tabs.

Versatile Key Action Bar:

  • Perform important actions from anywhere within the client profile. Schedule appointments, start consultations, create invoices, process payments, and more—all from one convenient toolbar.

Streamlined Workflows:

  • Toggle between different care episodes, manage group memberships and package assignments, and access any outstanding facilitated links with just a click. You can also assign forms, surveys, consents, or assessments and even generate letters directly from the client file.

Effortless Communication:

  • Copy client contact numbers or emails directly from the header. For users with Tacklit Outbound Dialer, initiating calls is now just a click away.



Key Functionalities:

Client Header Details:

The client header displays a rich set of information including:

  • Demographics, date of birth, and profile status and profile tags.

  • Quickly access and copy the client’s phone number and email address directly from the header. If you use Tacklit's Outbound Dialler, you can also initiate calls with a single click.

  • Emergency contact details, including relationship, email, and phone number.

  • Credit card information - quickly see if you have a card on file.

  • Medicare information (for Australian customers).

  • Quick navigation to care episodes, groups, and package assignments.

  • Link to open any facilitated forms or assessments set.



The Key Action Bar:

Available on every tab within the client profile, this bar gives you one-click access to major functions:

  • Appointments & Activities: Schedule appointments or allocate new activities without leaving the client file.

  • New Note: Immediately open a new case note in one click

  • Invoicing & Payments: Create invoices directly, review outstanding invoices, and process payments. If a client’s card is saved, you can charge it instantly; if not, enter and save the payment details for future use.

  • Forms & Assessments: Allocate forms, surveys, consents, or assessments, to send or generate a facilitated link.

  • Letters: Set the required template and begin the letter builder directly.



With this streamlined navigation, across all tabs on the client profile, you can quickly and easily get your tasks done.

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Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

Subscribe to Tacklit’s Quarterly Newsletter

Each quarter, we highlight research, customer innovation, and other relevant information in pursuit of digitally enabled, people-centred, high quality mental health care.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.

St Kilda, Melbourne

We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

St Johns Court, Chester

Ecocity, Kuala Lumpur

TACKLIT © All Rights Reserved, 2025.