Content
Telehealth Settings
Release date:
Apr 10, 2025

New Telehealth Settings Tab
Added a new Telehealth Settings tab in the control panel.
Telehealth Provider and URL
Ability to set a telehealth provider other than Tacklit at account, group and clinician levels.
Ability to set a telehealth meeting URL at clinician and group levels.
Outbound Dialing
Added an option to enable/disable outbound dialing (enabled by default).
Hide the link for outbound phone call and call in client header.
Group Telehealth Sessions
Added support for group telehealth sessions.
Settings for Help Button
Previously: Hardcoded for Raise only, with alerts sent to all superusers.
Now:
Can be enabled for other customers.
New options to set button visibility to host only
Session Recording Options
Previously:
Hardcoded for Raise only.
Limited to mandatory recording (auto-starts when a participant joins).
Now:
Can be enabled for other customers via settings.
Added an optional recording mode, allowing clinicians to start recording manually after joining a call.
Participant Forms
Added survey form settings for entry and exit calls.

Telehealth Instructions
Added the ability to configure telehealth-specific instructions.

Rich Text Support for Account-Level Instructions
Account-level instructions now support rich text formatting.
