Appointment offer sends open and newly cancelled times to clients automatically, so a gap in the calendar becomes a booking without your team ringing round a waitlist.
Gaps that fill themselves
Cancellations refill fast.
An open slot is offered to waiting clients the moment it appears.
No ring-round.
Stop phoning down a list to fill a gap.
More sessions delivered.
Turn empty slots into booked appointments.
Better for clients.
Waiting clients get seen sooner.
One automation instead of a ring-round
- ✕Phoning a waitlist to fill a gap
- ✕Empty slots left unfilled
- ✕Clients waiting longer
Built for how you work
Reception
Fill cancellations without ringing round.
Clinicians
Keep your day full when slots open up.
Funded services
Deliver more sessions from the same capacity.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
How does it fill a cancellation?
When a slot opens, it is offered to waiting clients automatically, so it can be rebooked without a call.
Who gets offered the slot?
Clients waiting for an earlier time, so gaps are filled by people ready to be seen.
Does this reduce empty slots?
Yes. Cancellations are turned back into bookings quickly, so fewer slots go unused.
See cancellations fill themselves
A 20-minute walkthrough of appointment offers in Comms.
