Telehealth runs secure video sessions inside the platform, launched from the appointment itself, so the clinical record, notes and consent sit alongside the call instead of in a separate video app.
Video that lives with the record
No extra software to manage.
Clients join from a link in their browser and clinicians start from the calendar, with nothing to install.
Notes beside the call.
Write and sign notes against the appointment while you are in the session, not afterwards from memory.
Secure by default.
Sessions are encrypted and access is tied to the client record, so telehealth meets the same bar as in-person care.
Fewer no-shows.
Reminders include the join link, so clients turn up ready instead of hunting for a meeting invite.
One less video subscription
- ✕A separate video app and login
- ✕Notes typed up after the call
- ✕Meeting links copied by hand
Built for how you work
Telehealth-first services
Deliver care to clients anywhere without bolting on a separate video tool.
Hybrid practices
Switch between in-person and video from the same calendar and record.
Rural & remote reach
Open access for clients who can't easily travel to a clinic.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
Do clients need to install anything?
No. Clients join securely from a link in their browser on desktop or mobile, with nothing to download.
Is it secure enough for clinical use?
Yes. Sessions are encrypted and tied to the client's record, with access controlled the same way as the rest of Base.
Can I take notes during the session?
Yes. The client record and notes sit beside the call, so you can document as you go and sign off against the appointment.
Bring video into the clinical record
A 20-minute walkthrough of telehealth in Base, from booking to signed note.
