Care protocols let you define standardised steps clinicians follow for each pathway, so care stays consistent across the team and lives in the workflow instead of a document nobody opens.
Consistent care, by design
Standardised steps.
Define the care steps for each pathway.
In the workflow.
Protocols live where clinicians work, not in a drawer.
Consistent delivery.
Care is the same whoever delivers it.
Easier to follow.
Clinicians see the steps as they work.
One workflow instead of a document
- ✕Protocols in a document
- ✕Inconsistent care
- ✕Steps nobody follows
Built for how you work
Clinicians
Follow clear steps for each pathway.
Quality teams
Standardise care across the service.
Managers
Deliver consistent care at scale.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
What are care protocols?
Standardised steps clinicians follow for each care pathway.
Do they live in the workflow?
Yes. Protocols sit where clinicians work, not in a document.
Do they keep care consistent?
Yes. Care is the same whoever delivers it.
