Channel referrals bring referrals from every partner channel into one managed flow, so referrals from all your partners are received, tracked and actioned the same way instead of channel by channel.
Every channel, one flow
All channels.
Take referrals from every partner.
One flow.
Manage them the same way, wherever they come from.
Tracked.
Follow each channel referral through.
Nothing missed.
No channel handled differently or dropped.
One flow instead of channel by channel
- ✕Each channel handled differently
- ✕Referrals dropped between channels
- ✕No channel visibility
Built for how you work
Partnerships teams
Handle every channel consistently.
Intake teams
Receive channel referrals in one place.
Managers
See referral flow across channels.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
Which channels can I take referrals from?
Every partner channel, in one managed flow.
Are they handled consistently?
Yes. Referrals are managed the same way wherever they come from.
Can I track them?
Yes. Each channel referral is tracked through.
See every channel in one flow
A 20-minute walkthrough of Partner Channels.
