The client portal gives clients a secure place to manage their own care, from booking and forms to messages and appointments, so routine admin moves to self-service without leaving the record.
Care clients can manage themselves
Self-service.
Clients book, complete forms and check appointments themselves.
Less admin.
Routine requests stop landing on reception.
Secure and branded.
A trusted, on-brand space for your clients.
On the record.
Everything clients do lands in their file.
One portal instead of a separate build
- ✕Reception handling every request
- ✕A separately built portal
- ✕Admin overload
Built for how you work
Clients
Manage their own care in one place.
Reception
Cut routine requests.
Services
Offer a modern self-service experience.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
What can clients do in the portal?
Book, complete forms, message and see their appointments.
Is it secure?
Yes. It is a secure, branded space tied to the client's record.
Does it reduce admin?
Yes. Self-service moves routine tasks off reception.
See care clients manage themselves
A 20-minute walkthrough of the Client Portal.
