The referral inbox brings every incoming referral into one place to review, triage and action, so intake is managed properly instead of scattered across email and shared drives.
One inbox, nothing lost
All in one place.
Every referral lands in a single inbox.
Triaged properly.
Review and action referrals in a clear queue.
Nothing dropped.
No referral lost in a shared mailbox.
Faster into care.
Move accepted referrals straight to booking.
One inbox instead of a shared mailbox
- ✕Referrals in a shared mailbox
- ✕Referrals lost or missed
- ✕Slow intake
Built for how you work
Intake teams
Triage every referral in one queue.
Managers
See intake at a glance.
Services
Never lose a referral again.
More blocks in the clinical core
Everything in Base works from the same client record.
Calendar
→Schedule appointments across practitioners with availability and room views.
Telehealth
→Run secure video sessions from inside the platform, no extra software.
Forms
→Send intake and clinical forms clients complete before they arrive.
Assessments
→Deliver standardised assessments and track scores over time.
Client profile
→One clinical file per client with history, documents and contacts in one place.
Consent
→Capture and store client consent digitally with an audit trail.
Common questions
Where do referrals go?
Into a single inbox, ready to triage.
Does it stop referrals being lost?
Yes. Every referral is captured in one place.
Can I move a referral into care?
Yes. Accepted referrals go straight to booking.
