Other Helpful Documents
Other Helpful Documents
Other Helpful Documents
Other Helpful Documents
Offboarding Policy
Tacklit is committed to ensuring a seamless and responsible process when closing customer accounts. This policy outlines the steps we follow when offboarding customers, ensuring data security, compliance, and clarity in financial responsibilities.
Account Closure Initiation
Customers wishing to close their Tacklit account must formally notify us in writing at least 30 days in advance. Requests should be directed to support@tacklit.com or your Customer Account Manager.
Outstanding Invoices and Financial Obligations
Before an account can be officially closed:
All outstanding invoices must be fully settled.
Any financial obligations outlined in existing contracts must be fulfilled.
Failure to settle outstanding invoices may delay the closure process, any data extraction and/or incur additional fees.
Data Export Procedure
Customers have the right to export their data stored within Tacklit:
Request: Data export requests should be submitted via email to support@tacklit.com within the notification period.
Format: Data will be exported in a structured, accessible digital format (CSV or JSON).
Timeframe: Data exports will be completed and securely delivered within 14 business days of the request acknowledgement, or on another mutually agreed date.
Data Retention and Deletion
After successful account closure:
Tacklit will retain customer data securely for 30 days, post-offboarding, to allow for any required follow-up.
After the 30-day retention period, all customer data will be deleted from Tacklit’s systems unless otherwise required by law or as specified in individual contractual agreements.
Final Confirmation
Upon completion of all offboarding steps, customers will receive:
Written confirmation that their account has been closed via email.
Verification that all data export procedures have been completed, if requested.
Customer Support
Throughout the offboarding process, Tacklit support remains available to assist customers and ensure a smooth transition.
For any questions or clarifications, please contact us at support@tacklit.com.
Tacklit is committed to ensuring a seamless and responsible process when closing customer accounts. This policy outlines the steps we follow when offboarding customers, ensuring data security, compliance, and clarity in financial responsibilities.
Account Closure Initiation
Customers wishing to close their Tacklit account must formally notify us in writing at least 30 days in advance. Requests should be directed to support@tacklit.com or your Customer Account Manager.
Outstanding Invoices and Financial Obligations
Before an account can be officially closed:
All outstanding invoices must be fully settled.
Any financial obligations outlined in existing contracts must be fulfilled.
Failure to settle outstanding invoices may delay the closure process, any data extraction and/or incur additional fees.
Data Export Procedure
Customers have the right to export their data stored within Tacklit:
Request: Data export requests should be submitted via email to support@tacklit.com within the notification period.
Format: Data will be exported in a structured, accessible digital format (CSV or JSON).
Timeframe: Data exports will be completed and securely delivered within 14 business days of the request acknowledgement, or on another mutually agreed date.
Data Retention and Deletion
After successful account closure:
Tacklit will retain customer data securely for 30 days, post-offboarding, to allow for any required follow-up.
After the 30-day retention period, all customer data will be deleted from Tacklit’s systems unless otherwise required by law or as specified in individual contractual agreements.
Final Confirmation
Upon completion of all offboarding steps, customers will receive:
Written confirmation that their account has been closed via email.
Verification that all data export procedures have been completed, if requested.
Customer Support
Throughout the offboarding process, Tacklit support remains available to assist customers and ensure a smooth transition.
For any questions or clarifications, please contact us at support@tacklit.com.
Tacklit is committed to ensuring a seamless and responsible process when closing customer accounts. This policy outlines the steps we follow when offboarding customers, ensuring data security, compliance, and clarity in financial responsibilities.
Account Closure Initiation
Customers wishing to close their Tacklit account must formally notify us in writing at least 30 days in advance. Requests should be directed to support@tacklit.com or your Customer Account Manager.
Outstanding Invoices and Financial Obligations
Before an account can be officially closed:
All outstanding invoices must be fully settled.
Any financial obligations outlined in existing contracts must be fulfilled.
Failure to settle outstanding invoices may delay the closure process, any data extraction and/or incur additional fees.
Data Export Procedure
Customers have the right to export their data stored within Tacklit:
Request: Data export requests should be submitted via email to support@tacklit.com within the notification period.
Format: Data will be exported in a structured, accessible digital format (CSV or JSON).
Timeframe: Data exports will be completed and securely delivered within 14 business days of the request acknowledgement, or on another mutually agreed date.
Data Retention and Deletion
After successful account closure:
Tacklit will retain customer data securely for 30 days, post-offboarding, to allow for any required follow-up.
After the 30-day retention period, all customer data will be deleted from Tacklit’s systems unless otherwise required by law or as specified in individual contractual agreements.
Final Confirmation
Upon completion of all offboarding steps, customers will receive:
Written confirmation that their account has been closed via email.
Verification that all data export procedures have been completed, if requested.
Customer Support
Throughout the offboarding process, Tacklit support remains available to assist customers and ensure a smooth transition.
For any questions or clarifications, please contact us at support@tacklit.com.
Tacklit is committed to ensuring a seamless and responsible process when closing customer accounts. This policy outlines the steps we follow when offboarding customers, ensuring data security, compliance, and clarity in financial responsibilities.
Account Closure Initiation
Customers wishing to close their Tacklit account must formally notify us in writing at least 30 days in advance. Requests should be directed to support@tacklit.com or your Customer Account Manager.
Outstanding Invoices and Financial Obligations
Before an account can be officially closed:
All outstanding invoices must be fully settled.
Any financial obligations outlined in existing contracts must be fulfilled.
Failure to settle outstanding invoices may delay the closure process, any data extraction and/or incur additional fees.
Data Export Procedure
Customers have the right to export their data stored within Tacklit:
Request: Data export requests should be submitted via email to support@tacklit.com within the notification period.
Format: Data will be exported in a structured, accessible digital format (CSV or JSON).
Timeframe: Data exports will be completed and securely delivered within 14 business days of the request acknowledgement, or on another mutually agreed date.
Data Retention and Deletion
After successful account closure:
Tacklit will retain customer data securely for 30 days, post-offboarding, to allow for any required follow-up.
After the 30-day retention period, all customer data will be deleted from Tacklit’s systems unless otherwise required by law or as specified in individual contractual agreements.
Final Confirmation
Upon completion of all offboarding steps, customers will receive:
Written confirmation that their account has been closed via email.
Verification that all data export procedures have been completed, if requested.
Customer Support
Throughout the offboarding process, Tacklit support remains available to assist customers and ensure a smooth transition.
For any questions or clarifications, please contact us at support@tacklit.com.
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